|Product Return Policy
Returns must be made within 7 days from the receipt of the
shipment. All returns are subject to a 15% restocking fee. We do
not reimburse customers for shipping expenses.
Claims for shorted or damaged items must be made within 7 days
of receipt. All original packaging must be saved until a claim is
settled. You may be asked to provide photos of any damaged
packaging and/or items.
Customer satisfaction is our number one priority. If you wish to
return an unopened and unused product within the 7 day window
you must first call us at (239) 896.6105 or e-mail us at
firstname.lastname@example.org to discuss the details of your return.
All returns with proper approval to:
Common Scents Inc
1909 SW 10Th Terrace
Cape Coal, Florida 33991